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--- errors:efilererror [2013/02/28 13:48] – external edit 127.0.0.1
+++ errors:efilererror [2013/06/06 10:10] (current) – mkroeber
@@ Line 11: / Line 11: @@
   - Close coDiagnostiX if running
   - Check if the Online Updater is running and end the process using Task Manager (''OnlineUpdater.exe'')
-  - Delete all ''XML'' files in the configuration folder which names begin with ''OnlineUpdateData_'' or ''VersionInfo_''.\\ Examples are shown below: \\ {{:errors:errors_efilererror_xmlfiles.png|}}
+  - **__Create a backup of__** and delete all ''XML'' files in the configuration folder which names begin with ''OnlineUpdateData_'' or ''VersionInfo_''.\\ Examples are shown below: \\ {{:errors:errors_efilererror_xmlfiles.png|}}
+  - Transfer the Backup of the files to Dental Wings for further diagnosis ([[coDiagnostiX.support@dental-wings.com]])
   - Start coDiagnostiX and check again