Differences

This shows you the differences between two versions of the page.

--- errors:efilererror [2012/11/14 09:56] – created mkroeber
+++ errors:efilererror [2013/06/06 10:10] (current) – mkroeber
@@ Line 11: / Line 11: @@
   - Close coDiagnostiX if running
   - Check if the Online Updater is running and end the process using Task Manager (''OnlineUpdater.exe'')
-  - Delete all ''XML'' files in the configuration folder which names begin with ''OnlineUpdateData_'' or ''VersionInfo_'' \\ {{:errors:errors_efilererror_xmlfiles.png|}}
+  - **__Create a backup of__** and delete all ''XML'' files in the configuration folder which names begin with ''OnlineUpdateData_'' or ''VersionInfo_''.\\ Examples are shown below: \\ {{:errors:errors_efilererror_xmlfiles.png|}}
+  - Transfer the Backup of the files to Dental Wings for further diagnosis ([[coDiagnostiX.support@dental-wings.com]])
   - Start coDiagnostiX and check again
+{{:wiki:warning.png?nolink |}}
+**Please note:**\\
+Be careful not to delete any folders or ''INI'' files in the process.